Water, Fire & Mold Damage Restoration Experts
Serving the Tri-Cities and East Tennessee Homeowners
Why us?
- Free inspections and estimates
- We answer 24/7, on site in under an hour
- We work with all insurance companies
Which service do you need?
A pipe that let go under the sink, smoke that reached every room or a musty smell in the crawlspace: pick what you found to see how we handle it across East Tennessee.
Why East Tennessee homeowners call Conrad's
On site within 60 minutes
Someone answers our phone day or night, holidays included. In the Tri-Cities our emergency crews are on site within 60 minutes, and we reach the Knoxville corridor the same day.
We work for you, not your insurance carrier
Your insurance company may point you toward a company on its preferred vendor list. You do not have to use them. You can hire whoever you want, the same as picking your own body shop after a wreck. A crew the carrier sends works for the carrier. When you hire us, we work for you.
A free inspection, no commitment
We come out, show you what can be saved and what has to go, and put it in writing. We would rather dry a floor another crew would haul to the curb. You decide whether we do the work.
We accept all insurance
We work directly with your insurance company. We document every room with photos, 360 scans and daily moisture readings, so your adjuster has what they need to keep the claim moving.
Financing if you need it
Even a covered claim leaves a deductible, and some damage is not covered at all. Financing is available, so you can spread the cost over time.
And every job ends the way it would have ended with Uncle Conrad: a piece of candy and a thank-you note, signed, left on the counter.
Dakota Carbaugh
13 days ago
“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”
We Accept All Insurance
Only you as the policyholder can file a claim, and you may hire whichever restoration company you choose. We work the file with your adjuster from the first visit.
- Estimates written in Xactimate
- We build the file your insurer asks for
- Licensed and insured
Farmers Insurance
Allstate
AIG
USAA
Travelers
State Farm
Nationwide
Liberty Mutual
Erie Insurance
Church Mutual InsuranceWhat East Tennessee homeowners say about Conrad's
Reviews from folks who called us after water, fire, storm or mold damage.
5.0 out of 5,Excellent
Dennis Konrad
a day ago
Conrads was very efficient when I called them out for an inspection of flooding in my basement. They worked tirelessly to resolve the issue and save my belongings. They set up their equipment and kept in great contact with me. Would definitely recommend if you are in the Murfreesboro area😀
Cayleb Brady
a day ago
Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.
Johanna DePriest
a day ago
Reached out to Conrad’s because we had a leak behind the shower. They came out super quick and were very professional and inclusive during the whole process! You can tell the team knows what they’re doing and they enjoy what they do! Will be recommending them to all my friends and family that need water mitigation work done in the future!
Communities we serve across East Tennessee
We run crews across the Tri-Cities and down the corridor into Knoxville, from Kingsport and Bristol out to Greeneville, Rogersville, Sevierville and Morristown. Our base sits in the middle of that territory. East Tennessee weather drives most of the work. Cold snaps split pipes in crawlspaces. Summer humidity grows mold in ductwork. Heavy rain overruns gutters and soaks subfloors, and storms put limbs through roofs. We work houses, rentals and commercial property, and the line is answered every hour of the year.
Rosemary
Yesterday
“Conrads was extremely professional when they showed up for my leak in my bathroom. They got straight to work and made sure to inform me every step of the way of their process. They were very precise and dedicated with their work. They provide a quality service and would absolutely recommend if you are in the Murfreesboro area.”
Conrad's Water Damage and Fire Restoration
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Structural Drying
- Mold Remediation
Schedule Free Estimate
Schedule a free inspection
Send us the details and we will call you back.
- Free estimates
- Locally owned & operated
- Licensed & insured
Speak with the Conrad's Water Damage and Fire Restoration team now
(423) 767-7229
Answers to common questions
The ones we get on almost every job.
How much does water damage restoration cost?
Nobody can tell you the real number before the work starts. Anybody who hands you a firm price on the first visit is guessing. We bill mitigation against the IICRC S500 standard. The line items are priced off a current Xactimate list, which is the same cost tool your carrier uses. On that first visit you get a written scope, so you know what you are facing before any work starts. If your deductible is high next to the size of the damage, we will tell you.
Do you offer a guarantee?
We do not offer a money-back guarantee, and we would rather not pretend otherwise. What we do instead matters more on a job like this. A written scope up front, moisture readings every day, and documentation you can look at any time you want. When you hire us, we are under contract with you, not your carrier. That is the Uncle Conrad standard, and we hold ourselves to it.
How fast can you get to my home?
Across the Tri-Cities we are on-site within 60 minutes, day or night, holidays included. We reach the Knoxville corridor the same day you call. Call as soon as you find it, even before you know where it is coming from. The sooner we start, the less there is to fix.
Do you offer free estimates?
Free estimates, always. We come out, look at the damage, and give you a straight picture of what you are facing before anybody starts work. It costs you nothing, and it gives you what you need to make the right call for your home. All insurance accepted, and we have financing if you need it.
Do you file my insurance claim for me?
No, and no restoration company can. Only you as the policyholder can file, and only your adjuster and your carrier decide what is covered. What we do is work the file with your adjuster. Full 360 room scans, moisture and humidity logs every day, photos and video, all of it shared with you and with them. A clean file is how a claim keeps moving instead of stalling. And one thing worth knowing: you are allowed to hire whichever restoration company you want. If somebody tells you that you have to use a preferred vendor, that is not true, and we will help you get it straightened out.
Have a question? Call us, we're available. (423)-767-7229